Subscription Renewal Instructions

Click on the tab below that best pertains to you.

  1. Individual/One Subscription
  2. Group/Multiple Subscriptions

Individual/One Subscription

  1. Login to the Subscriber Portal.

  2. Click “Subscriptions” in the left column.


  3. Click on your active subscription box once it appears.


  4. Click “Renew All” in the upper right corner.


  5. In the pop-up box that appears, click "Renew Subscription".

  6. Verify your billing details and enter your payment information.

  7. Click "Submit Renewal". If you paid by credit card - done!

  8. For member municipalities paying by purchase order - upload and submit your purchase order on the next page to complete your renewal.